Dropbox (SAML)

Getting Started

Both TraitWare and Dropbox require certain information to be able to communicate securely with each other

TABLE OF CONTENTS

• What You Need From Dropbox
• What You Need From TraitWare
• Setting Up TraitWare
• Adding a SAML Application
• Turning on Application Access for User
• Setting Up Dropbox
• Additional Information

What You Need From Dropbox

• At least a paid Business Plus plan ($25/user/month)

What You Need From TraitWare

You will obtain the following when you create your TraitWare application.

• SAML Endpoint/Sign-in URL
• Public Verification Certificate

Setting Up TraitWare

In order for TraitWare to communicate with Dropbox, an application will need to be created. Once you have access from TraitWare, navigate to https://admin.traitware.com and use your TraitWare app to sign in.

If you do not have access to login to https://admin.traitware.com, please setup a trial account, or contact us at support@traitware.com

Adding a SAML Application

• Select Applications in the upper left.
• Select Add Application to add a new application.
• Select SAML as your Application Type
• Enter an Application Name that will make sense when you see it (ex: Dropbox TraitWare).
• Choose Use a Template

• In the SAML Applications dropdown list, select Dropbox. The fields following will auto-fill with generic information.
• For Return URI, you can leave the field empty, or put a URL to redirect users back to upon timeout
• For Relay State, make sure you leave the field empty.
• For Metadata URL put n/a.
• You won’t need to add anything for the Claims Mapping.

• Select Save Application.
• Once your application is submitted, it will populate the information required by your service provider
• Open the appropriate application, navigate to the Provider Credentials tab, and you will then be able to copy the information required
• If you plan to use the Metadata, select Download as XML and save it somewhere you will be able to easily find

Turning on Application Access for User

• Select Users from the menu on the left.
• Select a user. Their User Profile will open.
• Find the Dropbox Application name under Applications, and select the application to enable access for that user.

Setting Up Dropbox

• Navigate to https://www.dropbox.com/team/admin/settings/sso and sign in using a Team Admin account.

• You can choose how to apply SSO across your account. The options are Off, Optional, and Required. We strongly suggest leaving the sign-in as Optional until you have completed testing and all users on the account have been switched over to TraitWare.

• Select Add Sign-in URL and use the information provided by TraitWare.
• Select Upload Certificate and navigate to the location of the certificate provided by TraitWare to upload it.
• You can choose to have the Google sign-in On or Off; it will work either way.
• Select Save to save the changes and apply SAML SSO.

Additional Information

If you do not see an application in the dropdown list during the Application setup, you can fill in the fields with your generic information. If you have issues, please contact us at support@traitware.com, and we will work with you to see if the application can be added.